Terms & Conditions

By accessing or using Crictik, you agree to be bound by these Terms & Conditions and by any additional policies published on the website, including the Privacy Policy and Return/Refund Policy.

If you do not agree with these terms, you should not use the website or purchase any digital products from Crictik.

Crictik is a cricket-focused digital platform operated by KLUG ANALYTIK Private Limited. The website may provide cricket-related content, analytics, updates, informational material, and paid downloadable products such as Match Digest PDFs.

Crictik does not currently operate as a real-money gaming platform. Any quizzes, cricket information, analysis, or related engagement features available on the platform are intended for informational, fan engagement, entertainment, or educational purposes unless clearly stated otherwise.

You may use the website only if you are legally capable of entering into a binding contract under the laws applicable to you. If you are a minor, you should use the website only with the involvement and supervision of a parent or legal guardian.

Crictik primarily serves customers in India, but customers from other jurisdictions may be able to purchase certain digital products where such purchase is lawful.

When you make a purchase, submit a form, or otherwise interact with Crictik, you agree to provide accurate, current, and complete information. You are responsible for ensuring that your email address, phone number, and other submitted details are correct so that delivery and support can be completed properly.

Crictik may offer digital products for sale, including downloadable cricket-related PDF materials such as Match Digest documents. Product descriptions, prices, availability, release dates, and contents may change at any time without prior notice.

A purchase is considered complete only after successful payment authorization and confirmation. Crictik reserves the right to reject or cancel an order where payment is incomplete, pricing appears erroneous, fraudulent activity is suspected, or delivery becomes impossible for technical reasons.

Payments may be processed through third-party payment service providers such as Razorpay or any other payment partner chosen by Crictik from time to time. By making a payment, you also agree to the terms and policies of the applicable payment service provider.

Crictik does not store full card or banking credentials on its own systems unless explicitly stated in a future update to its policies.

All website content, including branding, design, text, graphics, data presentation, downloadable files, documents, and software-related materials, is owned by or licensed to KLUG ANALYTIK Private Limited unless otherwise stated.

You may not copy, reproduce, resell, republish, distribute, modify, reverse engineer, or commercially exploit any part of Crictik or any purchased digital product without prior written permission, except where such use is expressly allowed by law.

You agree not to misuse the website, interfere with its functioning, attempt unauthorized access, scrape protected content in violation of applicable law or contract, upload harmful material, or use Crictik in a way that may damage its systems, business, or users.

• You must not use bots or automated tools to disrupt the platform.
• You must not redistribute paid Match Digest PDFs or other paid content to third parties.
• You must not use the platform for unlawful, abusive, defamatory, or fraudulent conduct.

Crictik aims to provide useful and timely cricket-related information, but content may contain delays, errors, omissions, or interpretations that later change. The website and all content are provided on an "as is" and "as available" basis to the maximum extent permitted by law.

Crictik does not guarantee uninterrupted availability, error-free operation, or that every match-related insight, statistic, projection, or content item will be complete, current, or suitable for a specific purpose.

To the fullest extent permitted by applicable law, KLUG ANALYTIK Private Limited shall not be liable for any indirect, incidental, special, consequential, punitive, or business-related losses arising from your use of or inability to use Crictik, including issues relating to delayed access, failed downloads, service outages, or reliance on content.

Where liability cannot be excluded, the total liability of Crictik in relation to a paid product will generally be limited to the amount actually paid by you for that specific product or order.

Crictik may suspend, restrict, or terminate access to the website or any part of its services at any time if it believes a user has violated these terms, created legal or technical risk, engaged in misuse, or compromised the integrity of the platform.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Subject to applicable consumer protection law, courts located in Delhi shall have jurisdiction over disputes arising in connection with Crictik and its services.

For support, complaints, or questions about these Terms & Conditions, users may contact KLUG ANALYTIK Private Limited at hello@kluganalytik.com.